How It Works
SIX STEPS.ONE NUMBER TO REMEMBER.
Request, Locate, Dispatch, Diagnose, Restore, Monitor — every call-out follows the same path.
01 — Request
Call, WhatsApp or tap Get Assistance in the app. Tell IKHA what's wrong and where you are.
02 — Locate
A shared pin location tells IKHA exactly where to send help — no address needed.
03 — Dispatch
The nearest available IKHA technician is matched and sent your way.
04 — Diagnose
On-site testing confirms whether it's a flat battery, a failing one, or something else.
05 — Restore
Jump-started on the spot, or replaced from stock if the battery itself has failed.
06 — Monitor
Add the Smart Battery Monitor so IKHA can see the next problem before it strands you again.
Request & Locate
Dispatch & Diagnose
Restore & Monitor
Book Your Way
App. WhatsApp. Call Centre.
Mobile App
Request, track and pay in a few taps.
Book and get updates in a familiar chat.
Call Centre
A real person, day or night.